Shipping policy

Last Updated: 30 June 2026

Processing Times

Orders are typically processed within 1–3 business days excluding weekends and public holidays.

Shipping Timeframes

Estimated delivery:

  • South Africa: 2–7 business days
  • International: 7–21 business days depending on destination

Shipping Fees

Shipping costs are calculated at checkout.

Tracking

Once your order has shipped, tracking information will be sent via email.

Delays

Delivery delays caused by couriers, customs, weather conditions, or high-volume periods may occur and are outside of K Atelier’s control.

Incorrect Addresses

Customers are responsible for ensuring shipping details are accurate before completing checkout.